glpi ocs

Goals


- Master the management of the IT park using GLPI and OCS

Program

The prerequisites
The installation
The configuration
The update
The server change

Installation of the sample database
The home page
Navigation in the menus
The main buttons
The buttons in the search area
The buttons for configuring the display (Lists)
The buttons for configuring the display (elements of the ‘inventory)
Research

The local account database LDAP
external authentication modes Configuration of the LDAP connection Data retrieval from an LDAP directory On a mail server CAS authentication

The creation of the tree
Creation of the first level entities
Creation of the other entity levels
Modification of the tree structure
Modification of the name of an entity
Modification of the location of one or more entities
Deletion of an entity
The detail data relating to entities

Default profiles
Simplified and standard interface
General profile data
Example of profile creation
Assignment of rights to users
Manual
assignment Automatic assignment
Description of rule Root
Creation of new rules
Behavior of rules between them

Duration

3 days

Price

£ 1956

Audience

System administrators, CIOs

Prerequisites

Windows / Linux system administration concepts

Reference

Re667-F

Relations between GLPI and OCSNG
A promising project for GLPI: FusionInventory
Configuration (OCSNG mode)
Import
Synchronization
Linking new computers to existing computers
Cleaning GLPI / OCSNG links
Import and linking rules
Automatic actions
Rules for assigning computers in entities
Management of inventory items
Massive changes
Budgets
Suppliers
Contacts
Contracts
Parameterization of management data
Management of printers and cartridges
Software management
Managing network elements
Dictionaries

Feeding the ticket queue
Advantages and disadvantages of the three feed modes
Notifications
SLAs
Ticket management
Satisfaction surveys
Statistics

Sessions

Contact us for more informations about session date