Presentation of the course and the infrastructure
Reminder of the vSphere 5.5 architecture
Training objectives VMWare Troubleshooting
General methodology for troubleshooting

Setting up the vSphere ® Management Assistant (vMa) box
Integrating vMA into an Active Directory environment
Basic commands to inspect the vSphere configuration
Location of major log files
Retrieving logs for technical support

Practical workshop: deployment and configuration of vMA, implementation of a syslog server to collect logs, manipulation of vSphere logs

Security of vCenter / ESXi / vSphere exchanges
Implement SSL certificates for vCenter Server
Implement SSL certificates for ESXi

Practical workshop: setting up SSL certificates signed by a local authority

Troubleshooting Standard Switch (vSS) Issues
Troubleshooting Virtual Machine
Network Connectivity Issues Managing VMKernel Network Connectivity Issues
Troubleshooting Distributed Virtual Switches (vDs)

Practical workshop: troubleshooting exercise on a vSS, setting up mirroring

Troubleshooting LUN Connectivity
Issues Multipathing Issues

Troubleshooting vSphere Clusters (HA, DRS)
Troubleshooting vMotion, Performance Issues

Practical workshop: setting up complex rules for DRS / vMotion

Troubleshooting Problems on vCenter Server
Troubleshooting ESXi

Practical workshop: rescue and redeployment of a vCenter, an ESXi

Troubleshooting Virtual Machine Status
Problems Installing VMware Tools
Troubleshooting VM Snapshots
Troubleshooting VM Startup

Practical workshop: resolution of concrete cases on damaged virtual machines, measurement of the impact of snapshots