Course objectives
References and resources

Identify the effects of a system malfunction
Understand the various aspects of Troubleshooting
Follow a logical troubleshooting procedure
Examples of troubleshooting

Use command line tools to identify and resolve problems
Use VMware vSphere® Management Assistant
Find and interpret important
log files relevant export log files for technical support
Use vRealize Log Insight

Identify network-related problems
Analyze and resolve standard and distributed switch problems
Analyze possible VM connectivity problems
Restore network configurations
Identify and prevent potential problems

Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS and VMware Virtual SAN ™) connectivity issues
Analyze hardware and software malfunction bad configuration scenarios
Set up multipathing, PDL and APD
Analyze possible causes, recover conditions defective, and restore storage visibility

Identify known issues related to vSphere HA
Analyze and resolve different types of vSphere vMotion issues related to virtual machine migrations
Discuss and recover from vSphere DRS issues to achieve healthy operation and balanced use of resources
Examine vSphere cluster failure scenarios and possible solutions

Understand the architecture of vCenter Server and VMware Platform Services Controller
Identify and resolve authentication issues
Analyze and resolve vCenter Server services issues

Analyze and resolve common snapshot issues
Identify and resolve virtual machine resource issues
Troubleshoot virtual machine connection state
issues Troubleshoot issues encountered during VMware Tools ™ installations
Examine failure scenarios and to provide solutions