Characteristics of Enterprise Voice in Lync Server 2013
Architecture and Server Roles   
Site Topologies

Introduction to Voice Routing
Configure Enterprise Voice
Define Voice
Policies DID Assignment
How to Design Dial Plans

Practical Workshops: Preparation for Enterprise Voice – Analysis of the existing voice infrastructure – Configuration of the topology for Enterprise Voice – Configuration of dial plans and normalization rules – Configuration of voice routes – Configuration of voice policies and PSTN Uses – Check and test normalization rules – Test Trunk routing and translation rules – Configuration Inter-Routing Trunk

Overview of Exchange 2013
Unified Messaging Integrate Unified Messaging with Lync Server 2013

Practical Workshops: Designing Exchange Server 2013 Unified Messaging with Lync Server 2013 – Configuring Exchange Server 2013 UM to Work with Lync Server 2013 Enterprise Voice – Configuring Lync Server 2013 Interoperability with Exchange Server 2013 Unified Messaging – Testing and Verifying Integration

Call Park Service
Managing Calls for Unassigned Numbers
PSTN Conferencing
Response Group Service Overview
Implementing Response Group Service

Practical workshops: Implementing Enterprise Voice applications – Configuring a call park – Configuring the unassigned number functionality – Configuring agent groups and queues – Configuring workflows – Configuring the Response Group Service Behavior – Meet-Me Conferencing Configuration

Introduction to the information location server (LIS server)
Overview of the rules for handling digits for access to the E-911 service
Designing location strategies
Implementing LIS
Address discovery
User experience

Practical Workshops: Configuring the Lync Server 2013 Location Information service for emergency calls and E9-1-1 – Creating emergency routes and PSTN Uses – Configuration Number Manipulation for emergency numbers – Definition LIS Locations – Create an E9-1-1 gateway configuration – Emergency call verification through the E9-1-1 gateway – Create an alternate local path for emergency calls

Connection to PSTN
Connection to existing PBX
M: N
routing Reliable call routing

Planning of media prerequisites
Call
admission control Plan
media bypass call admission control

Practical workshops: Call Admission Control implementation – Configuration of CAC components – Verification of the application of the bandwidth policy

Introduction to Phones and Devices
Deploy Devices
Manage Analog Phones in Lync Server 2013

Introduction to Office 365 Architecture
Hybrid Scenarios
Lync Online Strategies
Integrate Lync Online and Lync On-Premise

Practical workshops: Configuring a hybrid deployment of Lync Server 2013 – Setting up Lync hybrid deployment with Lync Online – Preparing online services – Installing the directory synchronization tool – Checking the Lync hybrid deployment

Configure Online users for Enterprise Voice
Configure Lync Edge server to support Exchange UM Online
Enable users for Exchange UM Online

Practical Workshops: Configuring Enterprise Voice for Online and On-Premises Users – Configuring Lync On-Premises Deployment to Work with Lync Online – Testing Voice Calls Between Lync Online and at Deployment Premises

Voice Quality Concepts Explore
Lync Server Monitoring Components
Explore Server Monitoring Reports
RTP and RTCP Information Collected

Practical Workshops: Exploring Monitoring Server Reports – Examining the -to-Peer Detail Session Reports and Call Detail Reports

Voice Resilience in Lync Server 2013
Resilience in Data Centers
Resilience in Branches

Practical Workshops: Implementing Voice Resiliency in Lync Server 2013 – Configuring a standby server for branch offices – Testing and verifying resilience in Branches with a WAN, Pool and SBA – Testing and verifying central Site Resistance Voice