Our main priorities are to share the desire to learn, the desire to understand and the desire to move forward: these targets motivate us daily to improve our company environment, our team work and our customer satisfaction continuously.
This is why we make sure you are welcomed in the best conditions, with the most relevant and updated content produced by the best trainers.
Quality approach
Since 2000, we have been making continuous efforts to improve our catalogue, our courses, our materials, our welcoming process and our pedagogy. Since 2012, we have obtained the French certification OPQF* by the ISQ (Professional Organisation for the Certification of Training Organisations).; In July 2020, we obtained the French quality certification for training and skill development called QUALIOPI. And since the beginning, our trainees have systematically assessed our training courses.
Developing our in-house team of trainers
Our in-house team of educational professionals also manages Dawan projects or is involved in associative projects as part of a corporate sponsorship policy. Thus, we benefit from a very rich teaching experience while being constantly confronted with the « real » life of companies and technological developments.
Ensuring sales responsiveness
Our sales team is perfectly trained in new technologies and can respond to all needs in less than 48 hours. Availability, schedule, cost: you will receive an appropriate, clear and fast answer from us.
Creating innovative materials
We want to be sure that our clients are perfectly satisfied with the materials we offer. Therefore, we have developed very effective in-house products which we mix with the best materials on the market.
Taking care of our clients' needs
We pay particular attention to welcoming customers. Therefore, we take care of them as soon as they arrive, offer them drinks and snacks and take time to answer their questions after the course. Our training courses are an important step in their career, whether for upskilling or reskilling and we want to offer it in the best possible conditions.
Privileged environment
We provide rooms that are perfectly adapted to learning: very powerful machines for resource-intensive training, bright and air-conditioned rooms, easily accessible premises in the city centre and in the immediate neighbourhood of train stations, etc. For our live training courses, we offer remote machines if required for an adequate IT environment (hardware, software and IS). These live training courses can be followed from one of our centres to benefit from the optimal teaching environment. We’ve thought of everything for your comfort!
Share our customer service
We want to carry on providing you with the best service at the best rate. Talk to Dawan about your training needs and you will discover an organisation that is truly committed to the success of its clients’ projects.