Presentation of Outlook and the other tools of the Office suite
Description of the interface (Ribbon, Quick Access Toolbar, etc.)
Organization of functionalities (Messaging, Contact, Calendar, Task)
Configure an email account (POP or IMAP) )

Consult your inbox
Send an email (text, image, attachment …)
Difference between the To, CC and CCI fields
Reply / Forward an email Add
a signature to your email
Request an acknowledgment of receipt or reading

Classify your emails in folders
Create rules for your emails
Search your inbox
Create search folders
Use quick actions
Manage unwanted emails

Add new contacts
Create groups of contacts
Send an email to a contact
Import / Export a list of contacts

Schedule an appointment (name, location, time …)
Set a reminder
Invite contacts to a meeting
Check their availability
Share your calendar by email
Manage multiple calendars

Create a new task (subject, dates, reminder …)
Indicate the progress or end of a task
Define a periodicity

The main keyboard shortcuts
Configure the display of your emails (columns, grouping, sorting, etc.)
Create a tab with your favorite tools

Questions / Answers
Passing the TOSA certification

Passing of the certification (if foreseen in the financing).