What is business intelligence  ?
What is SAP Business Objects  ? Products for users
Products for design and administration
General vocabulary

Operating principles
Define content
Presentation of the interface
Selecting data or fields
Joins
Selecting data to display
Presentation of the report window
Formatting objects
Selecting records
Saving and sharing a report

Sorting concepts

Concepts of value
groups

Specific groups
Data summary
Adding summaries
Graphic elements and formatting
Special fields
Formatting of sections
Formatting of sections – The Common tab
Formatting of sections – The Pagination and Color tabs
Synthesis exercise

What is a formula?
Crystal syntax
The « formulas workshop » interface
Simple
formulas Boolean and conditional
formulas Formulas on character strings
Conditional formatting

Types of charts
The chart expert
Creating charts with the chart expert
Formatting chart Chart
options
Practice – Synthesis exercise Level 1